Stories

Getting the Healthcare They Deserve: Relaxed COVID Regulations Gives Rural, Elderly Population Easier Access to Home Health and Hospice Services

United Hospital District increases access to cost-effective, high quality care for rural patients by increasing home health care services. This has been especially beneficial for chronically ill patients and patients receiving hospice care.

A Web of Care for Our Elderly: Montgomery County Memorial Hospital Works With Nursing Facilities to Provide Safer Care

Montgomery County Memorial Hospital works with their nursing home and long-term care partners in Iowa to provide virtual services for their residents as well as rural elderly patients still living in their homes. MCMH is a Program Advisory Council (PAC) member of gpTRAC.

Doing Telehealth All Along: Commonsense Childbirth Expands Virtual Care During Global Pandemic

Commonsense Childbirth expanded their telehealth services during COVID by sending telehealth kits to patients' homes, which empowers their clients and adds flexibility, enrichment, and longevity to their relationships with their clients.

Doing Telehealth Before It Was Cool: Marshfield Clinic Health System Shares 23 Years of Telehealth Experience

Marshfield Clinic expands access to specialists and providers, while reducing wage loss and travel time for patients, by expanding their telehealth services. Marshfield Clinic is a Program Advisory Council (PAC) member of gpTRAC.

Telehealth Heros: Short Stories of People Going Above and Beyond the Call of Duty

Short stories about health care professionals and administrators overcoming challenges in order to continue providing safe and high-quality patient care during the pandemic using telehealth technology.

CAH CMHC FQHC Health System Other RHC

Working Together Through COVID and Beyond: MercyOne Urgent Care Facility Relies on Teamwork to Serve Through Pandemic

MercyOne Urgent Care was in the process of ramping up telehealth by moving to online scheduling and registration just prior to the pandemic, making them better positioned when COVID hit. MercyOne is a Program Advisory Council (PAC) member of gpTRAC.

Coordinating Telehealth Technical Assistance Providers: Organizations Come Together to Share Best Practices, Resources, and Future Direction

GPTRAC and the National Association of Community Health Centers collaborate to create the National FQHC Telehealth Training and Technical Assistance Partners Roundtable, a forum where various training and technical assistance providers meet to learn about each other’s ongoing work, pool learning and resources, and find out how they can work together to be even more successful in the future.

Reducing the Dependence on Nicotine: Southeast Human Service Center Finds Creative Ways to Continue NRT During Pandemic

Southeast Human Service Center distributes telehealth devices to clients, ships nicotine patches and gum to clients, and offers virtual one-on-one and group sessions in order to continue their nicotine replacement therapy program, which had previously been 100% in-person.

Successful Survey Synergy: GPTRAC Partners with North Dakota Primary Care Office to Gather, Give Information

GPTRAC and the Primary Care Office in North Dakota work together to create a successful synergy of surveys that helped both organizations collect necessary data on different topics, as well as delivered much needed information to the survey participants, some of whom were in need of gpTRAC services.

Caring for the Whole Person: Telehealth Technology Helps Rural Clinic Extend Care Beyond Basics

Sawtooth Mountain Clinic (SMC) uses telehealth to improve access to primary care and behavioral health care for their rural patients during the pandemic, allowing patients to connect from the clinic parking lot if they aren't able to connect from home. SMC participates in the Providing Rural Access to Care via Telehealth in a Collaborative Environment grant, which gpTRAC supports and administers.

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