Stories

Doing Telehealth Before It Was Cool: Marshfield Clinic Health System Shares 23 Years of Telehealth Experience

Marshfield Clinic expands access to specialists and providers, while reducing wage loss and travel time for patients, by expanding their telehealth services. Marshfield Clinic is a Program Advisory Council (PAC) member of gpTRAC.

Telehealth Heros: Short Stories of People Going Above and Beyond the Call of Duty

Short stories about health care professionals and administrators overcoming challenges in order to continue providing safe and high-quality patient care during the pandemic using telehealth technology.

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Working Together Through COVID and Beyond: MercyOne Urgent Care Facility Relies on Teamwork to Serve Through Pandemic

MercyOne Urgent Care was in the process of ramping up telehealth by moving to online scheduling and registration just prior to the pandemic, making them better positioned when COVID hit. MercyOne is a Program Advisory Council (PAC) member of gpTRAC.

Hennepin Healthcare Focuses on Serving Most Vulnerable Patients: Level One Trauma Center Prioritizes Accessible Healthcare Delivery During COVID-19

Hennepin Healthcare prioritizes health equity during the pandemic by creating more equitable technology platforms, improving communication between providers and their non-English speaking patients, and training resident doctors in virtual technology. Hennepin Healthcare is a Program Advisory Council (PAC) member of gpTRAC.

Stretching Across the State: Telehealth Technology Allows Fairview to Expand Intensive Outpatient Program

M Health Fairview's mental health and addiction service line rapidly moved all adult programs to a virtual platform during COVID, and Fairview converted local transitional housing facilities into telemedicine hubs. Fairview has had multiple engagements with gpTRAC over the years, with more frequent consults during the pandemic.

Yesterday, Today, and Tomorrow: Seeds of Virtual Healthcare Planted Decades Ago

Telehealth technology has been used for decades to minimize travel and exposure for sick patients, provide remote monitoring for the chronically ill, maximize the reach of specialty resources, and provide care for rural Americans. The COVID-19 pandemic put telehealth service delivery into overdrive and promises to be a major turning point in future telehealth programs and initiatives.

Memorable Moments: Telehealth Visits Result in Humorous, Touching Interactions

Healthcare providers work with nursing homes, assisted living centers, and other long-term care facilities to deliver routine and acute care virtually, as well as connect residents with loved ones, using on-site staff to facilitate appointments.

Telehealth Saved My Life: After a Traumatic Personal Journey, Martin Adams Finds Virtual Counseling a Lifeline

Marshfield Clinic uses telehealth to provide life-saving mental health services for a patient following the tragic death of his son. Marshfield Clinic is a Program Advisory Council (PAC) member of gpTRAC.

Personal Tech Help...at Your Service: Virtual Care Support Team Helps Patients Establish Telehealth Connections

Gundersen Health System dedicates staff to help patients get their computers, phones, or other devices set up so they can successfully participate in virtual visits. Gundersen is a Program Advisory Council (PAC) member of gpTRAC.

Just the Tip of the Iceberg: North Dakota Healthcare System Continues to Expand Its Telehealth Services

Altru expands care and increases patient safety during COVID by offering video and phone visits, message-based eVisits, and provider-to-provider consultations. Altru is a Program Advisory Council (PAC) member of gpTRAC.

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